Privacy policy

1. Introduction

Tracktize (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and beta services.

Tracktize is operated from the United Kingdom.

Contact details:
Email: hello@tracktize.com
Address: 97 Willow Road, Solihull, B91 1UH

2. What data we collect

We may collect and process the following personal data:

• Name

• Email address

• Company name (if provided)

• Information you submit via our beta signup form

• Documents uploaded to the Tracktize beta platform

• Usage data such as document status (sent, viewed, signed)

We do not collect unnecessary personal data.

3. How we use your data

We use your data to:

• Provide access to the Tracktize beta

• Communicate with you about the beta

• Operate and improve our services

• Provide document status tracking and audit trails

• Meet legal and regulatory obligations

We do not sell your data.

4. Legal basis for processing

Under UK GDPR, we process personal data based on:

• Consent – where you submit information voluntarily

• Contract – where processing is necessary to provide the service

• Legitimate interests – to improve and secure our platform

5. Document data

Documents uploaded to Tracktize are:

• Transferred using HTTPS encryption

• Stored securely with access controls

• Accessible only to authorised users and recipients

Documents and audit data may be retained for a reasonable period to support platform functionality and security.

6. Data sharing

We may share data with trusted third-party service providers strictly for operating the platform, including:

• Hosting and infrastructure providers

• Email and SMS delivery services

All providers are required to handle data securely and in compliance with applicable laws.

7. Data retention

We retain personal data only for as long as necessary to:

• Operate the beta

• Meet legal obligations

• Improve the product

You may request deletion of your data at any time.

8. Your rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent

Requests can be made by emailing hello@tracktize.com.

9. Security

We take reasonable technical and organisational measures to protect personal data, including encryption and access controls. However, no system is completely secure.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.